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Privacy Policy

Effective Date: April 23, 2024

At SIL Manager, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our app. By using SIL Manager, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use the app:

  • Contact Information: Name, email address, phone number, and physical address.
  • Health Data: Information related to your health, such as medical history or care notes.
  • Location Data: Precise location data to provide relevant features.
  • Sensitive Information: Information such as emergency contacts, medical records, and other sensitive data.
  • User Content: Photos, videos, emails, text messages, and other content you upload or send through the app.
  • Identifiers: User ID, device ID, and other unique identifiers.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the functionality of SIL Manager.
  • Offer personalized experiences within the app.
  • Authenticate and manage your account.
  • Enable features such as scheduling, client management, and care record keeping.
  • Communicate with you regarding updates, support, and notifications.
  • Ensure the security and integrity of the app.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who assist in operating the app or providing features.
  • For Legal Compliance: We may disclose your information when required to do so by law, such as to comply with legal processes or respond to claims.
  • In the Event of a Sale or Merger: If SIL Manager is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

  • Access and Correct Your Data: You can access, update, or correct the personal information you've provided through the app.
  • Opt-Out of Data Collection: You can opt-out of certain data collection by adjusting your device settings or preferences within the app.
  • Delete Your Data: If you no longer wish to use the app or want to delete your data, you can request account deletion by contacting us.

6. Children's Privacy

SIL Manager is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us so that we can delete the information.

7. International Transfers

If you are accessing the app from outside Australia, please note that your data may be transferred to and stored on servers located in Australia or other countries. By using the app, you consent to the transfer of your information across borders.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the app or through other communication methods. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SIL Manager Support Team
Email: info@silmanager.com.au
Website: www.silmanager.com.au